🤖 AI Candy — Customer Support, but Sweet

"Ever wished customer support felt less like arguing with a toaster and more like chatting with a sugar-rush genius? Enter AI Candy."

🍿 TL;DR

AI Candy is our friendly neighborhood AI support agent, living inside WhatsApp.

Built using Dify — a tool that lets you visually build AI workflows using large language models (LLMs) — this bot is trained to answer user questions, report bugs, and handle all things support without ever sighing or rolling its eyes.

🔧 Stack & Tools

• Dify AI – No-code workflow builder for LLM agents
• ChatDaddy API – For bug tracking + customer support CRM
• Notion – For maintaining a Q&A knowledge base with 130+ help docs
• Custom LLM Chains – Rewrite, search, respond, repeat
• Memory-Aware Logic – To avoid, well, forgetting things
• Vibes – For real

📚 Phase 1: Help Docs → Q&A Brain

We had 130+ help docs for our WhatsApp automation product.

We used our own LLM agent to: